Quote:
Originally Posted by Mr K
Seems to be a common issue.
https://community.virginmedia.com/t5...er/m-p/5233955
They are suggesting a box change is the solution. Strange how VMs boxes run tivo software ok, but suddenly become knackered when downgraded to 360. If you do get an engineer/box change, ask him for a V6 and forget about 360, pretend it was a bad dream... |
If you do want to revert back you first need to get them to update your account to TiVo, otherwise the new box will update itself to 360 again. Once the account change is made you can actually revert TiVo compatible boxes back - they’ll pull down whichever software is right for your account - that bit required one of the buttons being held down to enter a pre boot mode (that is how they sorted mine anyway)
Edit - plus you need to convince them / have a good reason (like being misinformed by support about functionality)