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Re: Smart Meters
"The older your meter gets, the more likely it is to have problems or stop providing us with accurate readings. Not only could this lead to inaccurate bills, but it could also pose a safety risk.
We're required by the UK Government to install smart meters in our customers' homes.
There may be times when we are unable to communicate with your smart meter and we may request manual reads or have to rely on an estimate."
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