Quote:
Originally Posted by ozsat
I use the stb app to change packages and has always been active within five minutes.
Telephone call to CS and active before the call ends.
Only time I did anything online and it was days.
|
Thanks, I phoned them up in the end after it wasn't appearing. First call cut me off in the middle of taking my pass code. Second call - the recorded message repeatedly asked me to change services online so I had to wait to be connected to a call centre.
I explained the situation and the lady on the phone said they had no record of me ordering TNT sports online, despite the fact I had received an email confirming my order 3 hours earlier. She switched it on and it's finally worked.
Lesson learned: Don't do things the quick modern way. Phone up