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Originally Posted by OLD BOY
I find this incredible, I really do! I get it that some people disagree with me, but expecting me to explain over and again exactly what I mean and why I think that puzzles me. Never mind.
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Although that isn't what I said. You seem to spend a lot of time discussing your opinions with people who have disagreed with you and don't seem to get a chance to discuss your thoughts with people who agree. Maybe there's a reason for that.. hmm!
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As far as customers voting with their feet because some minor features are no longer available is concerned, I would simply ask if you know any other company that offers these features? You know as well as I do what the answer to that is.
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A massive oversimplification. Maybe they are minor features to you but to other people they may be the reason why they are still customers. Take the features away and perhaps they won't be. It isn't just that though, Virgin has been deliberately withholding apps from the V6 for a long time now. Customers have made alternative arrangement and now find themselves using the V6 less and other devices more. Take away the only features that are keeping those customers happy and don't be surprised when the become ex-customers.
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I am not ‘preaching’ to anyone. Are you preaching to me when you argue that everything will continue as now because that’s just what (some) people want? Of course not. We are simply exchanging views, aren’t we?
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I've seen a lot of posts recently where you suggest that people will just have to go with the flow and accept the changes. I've seen responses from people explaining to you why they won't do this and giving you their reasons. You still seem to continue with the suck it up mantra, at this point it crosses the line from discussion and enters the territory of preaching. Whether you see it that way or not.