Quote:
Originally Posted by Mr K
They try but aren't doing a very good job atm. 13k customers lost in the last quarter.
The policy of only giving good deals to new customers and screwing loyal customers is backfiring.
Whoever is in charge of the policy, needs an appraisal of their performance....
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Have been in France and as the mail address I use is for here and virgin it's self. I haven't looked at it. I am out of contact and hadn't really been that bothered. Any way have a message from them saying your out of contact, sign up for 18 months and we will give a £15 per month discount, for the 18 months later on, some two weeks another one offering £25 per month for the 18 months . Was paying £86 taking the offer of £61 per month , Note at no time had I asked for anything.
