Quote:
Originally Posted by Mr K
They've always let old customers rot on old equipment, as well as much higher prices. I only managed to get my old Tivo swapped for a V6 earlier this year, it took some doing. I resorted to reporting it as a fault as it was so slow. Glad I did that, as now they be giving me a 360 and nobody wants those !
You're right though its a false economy. They'll just lose customers, as they are doing (over 13000 lost in the last quarter).
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he couldn't believe how quick the firestick was and then realized he didn't need virgin media tv. its such a strange approach to business. "we can save money by keeping people on ancient technology!"
But then the people realise they can get a better alternative cheaper...i know for a fact if he'd been sent a v6 he'd still be paying virgin media for tv. it just got so bad he looked into alternatives for once