Quote:
Originally Posted by Mr K
Phoning is best Kev, even then its a pain. If you don't get a UK answer hang up and try another day .
No wonder they are shedding customers. The recontracting circus/game and consistently crap CS seriously pees the punters off.
https://www.ispreview.co.uk/index.ph...-for-2024.html
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The CS agent although obviously offshore tried their best but couldn't beat VM's system issues. Turned out that I could change the telephone password by NOT including a capital letter!!
I'll wait till D day on the contract but given the loss of content to be replaced by FAST channels will not wash with the currently planned £140 renewal in October.