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Re: Sky Sports ?
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Originally Posted by andrewshearman
ok thanks what is the phone number for Sky?
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There’s a couple of options you may wish to try first…
https://helpforum.sky.com/t5/Sky-Str...20instructions.
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The remote can be reset and paired again following these steps;
Press and hold 7 and 9 together on your Sky remote for three seconds.
Press and hold 4 and 6 together for three seconds.
Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.
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Also, you can request a replacement remote via this link:
https://www.sky.com/help/forms/streaming-tv-remote
This is another potential solution
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As a last ditch attempt before calling Sky for replacement, I decided to remove the batteries and leave the remote to "completely discharge" for at least 24 hours.
Not sure why but after 2 days away, I've replaced the batteries and remote is now working again as expected.
Would propose that others try this to see if it works for them.
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And, as always, try re-booting the Sky stream box by switching it off at the wall, leave it off for a minute, then switch it back on.
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Last edited by Hugh; 26-07-2024 at 09:07.
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