View Single Post
Old 25-07-2024, 18:49   #4
Itshim
Do I care what you think
 
Itshim's Avatar
 
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,190
Itshim has a bronze arrayItshim has a bronze arrayItshim has a bronze array
Itshim has a bronze arrayItshim has a bronze arrayItshim has a bronze arrayItshim has a bronze arrayItshim has a bronze arrayItshim has a bronze array
Re: Can't see were to post this ! Telephone password

Quote:
Originally Posted by Paul View Post
I believe they ask you to have a non virgin email for your account so you cant get locked out of it if you forget your password. Otherwise it would send the reset to an email you cant access (becasue you need a reset !) Pretty sure this has been the policy for quite some time.
Sorry I tend to agree with you. I am not sure what this has to to with the memorable word used to speak to an agent. I thought it was the word that was selected years ago. Not the password that gets me in to the ntl emails. this the instructions When logged in click on Account Settings > Account Details > scroll down to Telephone Security Details (memorable word) > and then click on Edit this asks for non virgin address
__________________
No point in being pessimistic. You know it won`t work.

Last edited by Itshim; 25-07-2024 at 18:54.
Itshim is offline   Reply With Quote