Quote:
Originally Posted by spiderplant
That doesn't explain how it got released
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It doesnt really explain much at all.
A "Null Pointer Exception" is very common, and easily caused (usually some sort of programming error).
In this case, the contents of the C-00000291.sys file they tell you to delete caused a crash in the code using it (csagent).
This means the error appears to be the csagent code, not the deleted file - it should handle bad data without crashing, but it didnt.
[Anyone who knows much about windows may also wonder why a file that basically seems to be data has a .sys extension, it really should not].