Quote:
Originally Posted by Paul
Faulty update to Anti-Virus software.
The update was released by Crowdstrike overnight, so most systems failed this morning.
Basicially they crashed with the good old Blue Screen of Death.
The fix apparently involves one file.
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I’m reading that to fix it you have to boot into safe mode and delete a single .sys file. But also that there is no remote fix, because without safe mode the PC just goes into an endless loop of reboots. So corporate users big enough to have in-house IT support will get up and running again soon enough, but private and small business users are screwed unless they buy support or are confident enough to find and follow online instructions. Many will be able to do this, many more will not.
I predict there will be a class-action lawsuit against Crowdstrike before the week is out.
---------- Post added at 17:07 ---------- Previous post was at 17:03 ----------
Not being a windows expert (or even a windows user) I can’t vouch for the veracity of this, but I am seeing multiple posts across the interwebs saying the manual fix is:
1. Boot Windows into Safe Mode or WRE.
2. Go to C:\Windows\System32\drivers\CrowdStrike
3. Locate and delete file matching "C-00000291*.sys"
4. Boot normally.