Quote:
Originally Posted by vincerooney
my contract comes up at the end of August. this is the closest to the end of contract I've ever got without having renewed up or been emailed via a query by someone.
the virgin media/o2 era seems to have gotten rid of a lot of those helpful staff.
off to retentions from August. Anyone got any tips on how to get a decent offer?
|
Find out what Sky et al are charging for a package similar to your own and challenge them (retentions - thinking of leaving) to get as close to that as possible. It's a bit luck of the draw who you get and how helpful they feel. You can always ring back and try your luck with someone different. The nuclear option is say you're leaving and stick to it, they will probably ring you back later with their best offer but it's possible they won't ring you or you miss the call in which case it's best to have a plan B in place.