Quote:
Originally Posted by jfman
Easy done.
Essentially in the background everyone’s subscription now has it as an add on and as the 30 days expire they’ll take it off those emailed. Leaving a lower number of people “getting it free”.
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Definitely not everyone, perhaps it has been included as a free add-on for regular TNT Sports viewers and those who got the email and and responded earlier. From what I've seen, many customers have had TNT Sports removed when the Full House / Maxit subscription codes were removed.
---------- Post added at 15:14 ---------- Previous post was at 15:11 ----------
Quote:
Originally Posted by Inactive Digital
Things must be bad for them to have done this overnight on a Saturday with no notice and just 48 hours after they started emailing customers. Either that, or they failed to get advice from customer service about the importance of timing for such an action.
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There's a definite "this needs to be done before contract negotiations on Monday" feel to this. Customers losing out on the channels, albeit temporarily, doesn't seem to be the priority.