Quote:
Originally Posted by Inactive Digital
Ah, okay. I thought those who'd received the email had the channels removed last night and needed to opt back in to receive the channels again.
Edit: It does appear that the channels have been removed from some customers this morning. The forum is already getting complaints: https://community.virginmedia.com/t5...5537723/page/6
Strange to do this on a weekend when you traditionally have fewer customer service staff working to deal with the inevitable enquiries it will generate.
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Just checked mine, still active. As mentioned i've had a couple of e-mails from them, not the opt back in e-mail but a save hassle and recontract e-mail. No thanks !