[Russ]

When you call your bank, or some similar company that holds GDPR or sensitive data on you, you need to enquire about something and they say “Is it ok if we just pass some security questions first?”

What an absolutely pointless question. It’s not even as if they’re sounding polite. If you need to pass a data protection question before going any further then it’s not like you can say “no”.

Behave and simply tell me that “you just need to go through data protection first”.

Under no circumstances should this ever be a question, it’s an absolute requirement!!