Is understanding – even forgiveness of internet trolls possible?
https://www.bbc.co.uk/programmes/
m001wq7n
This programme also looks at the case of Joey Barton who started trolling Eni Aluko
who is now suing him for libel.
It also looks at how people think it's fine to troll people online, whereas they wouldn't
say it to their face verbally.
Once one person does it, others come crawling out of the woodwork to pile on
the victim and this is a well known phenomenon. In essence, they are deflecting their own feelings of inferiority onto others to make themselves feel better. They are unable to discuss matters in a mature fashion & resort to making things personal and abusive.