Quote:
Originally Posted by Taf
The planned reduction came with a bill. I could not lock it online, so had to do a one-to-one chat with an operator.
I shall try to get a response from their website to make an additional payment and raise it to where I want it to be. To get onto the site, you have to log in, then wait for an email that gives a one-off access link.
But the past couple of days has seen no such emails generated.
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This all sounds terribly dated, Octopus give me log in access as well as an APP, I just log in and change the DD instantly I can even withdraw credit to my bank account at a click of a button.
You have no alternative supplier you can switch to to make your life easier?