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Itshim · 05-01-2024, 18:58

The TV shuts down giving a snowscreen. Rebooting the box does nothing, doing this gives a red/pink screen with the virgin logo , this changes back to a snow screen . It is a matter of waiting for it to reappear, I mean it comes back as if nothing has happened, not a startup screen ,welcome etc. I have been told by all but the last agent that the box has not activated ( he promised a phone call back , still waiting for that (12 hrs) )Remember it could have been working for number of hours before. Each time I have called we go around in circles, before being told that it is fixed , even had a email saying the same thing. The last agent gave up. And is sending the engineer, really not sure what he will do and feel that I am just hanging around for nothing will see

05-01-2024, 18:58	#12
Itshim Do I care what you think Join Date: Jul 2006 Location: Cardiff South Wales Age: 74 Services: V6 ,Virgin L. Phone Broadband.sky go Netflix Posts: 5,181	Re: V6 The TV shuts down giving a snowscreen. Rebooting the box does nothing, doing this gives a red/pink screen with the virgin logo , this changes back to a snow screen . It is a matter of waiting for it to reappear, I mean it comes back as if nothing has happened, not a startup screen ,welcome etc. I have been told by all but the last agent that the box has not activated ( he promised a phone call back , still waiting for that (12 hrs) )Remember it could have been working for number of hours before. Each time I have called we go around in circles, before being told that it is fixed , even had a email saying the same thing. The last agent gave up. And is sending the engineer, really not sure what he will do and feel that I am just hanging around for nothing will see __________________ No point in being pessimistic. You know it won`t work.