Cable Forum - View Single Post - TiVo Is it still difficult to leave Virgin Media?

nialli · 28-12-2023, 15:59

I left after more than 25 years last summer. Went to Sky for all services. Cancelled over the phone when my contract was up and insisted on having the termination in writing, which they promptly provided. I was out. VM made one attempt in the thirty days to get me to reconsider but I already had Sky Stream and Broadband working by then and I told them they were wasting their time and mine.
You have to be firm and clear. The OFCOM investigation will probably work in your favour, too

28-12-2023, 15:59	#3
nialli cf.geek Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Is it still difficult to leave Virgin Media? I left after more than 25 years last summer. Went to Sky for all services. Cancelled over the phone when my contract was up and insisted on having the termination in writing, which they promptly provided. I was out. VM made one attempt in the thirty days to get me to reconsider but I already had Sky Stream and Broadband working by then and I told them they were wasting their time and mine. You have to be firm and clear. The OFCOM investigation will probably work in your favour, too