Cable Forum - View Single Post - TiVo Is it still difficult to leave Virgin Media?

Rillington · 28-12-2023, 14:31

After 20 years, I have decided to leave Virgin Media and have signed up with Sky and I think I need to give 30 days notice to leave Virgin Media.

I recall that Ofcom got involved over VM making it very difficult for customers to leave, whether it be online or over the telephone. Is this still the case? It would be good to know as I will be making the cancellation call next week.

28-12-2023, 14:31	#1
Rillington cf.mega poster Join Date: Jan 2004 Services: Virgin Media, DAB Posts: 1,157	Is it still difficult to leave Virgin Media? After 20 years, I have decided to leave Virgin Media and have signed up with Sky and I think I need to give 30 days notice to leave Virgin Media. I recall that Ofcom got involved over VM making it very difficult for customers to leave, whether it be online or over the telephone. Is this still the case? It would be good to know as I will be making the cancellation call next week.