Quote:
Originally Posted by Chris
They’ll squeal alright - quoting in percentages has allowed them to get away with inflation PLUS another 3 or 4% every year without anyone seriously questioning it (3 or 4% sounds like a very tiny amount, certainly less than the £1 or £2 a month it might actually be). It also puts all the future financial risk on the customer. An equitable fixed term contract ought to share the risk (the customer is tied in but the supplier is committed to the price). So they won’t want to see the end of that.
However, Ofcom’s statement this morning is unequivocal. If they had meant to leave room to back down they would have done so.
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I couldn't agree more. It isn't a fair term that, as customers bound in contracts, we do not know in pounds and pence how much we will be paying for our services in just four months' time.
So, assuming this goes through, how will the telcos try to counter it? A flat 10%, 15%, 20% extra each year..? It seems to me likely they will all congregate around a similar figure, the same way they did (by and large) around the inflation +3.9% figure.