Thread: Digital Phones
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Old 25-10-2023, 02:29   #22
vincerooney
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Re: Digital Phones
Quote:
Originally Posted by spiderplant View Post
Yes, that will work and give her handsets in two rooms.

As long as your mum's VM account is marked as vulnerable, she will be provided with an Emergency Backup Line that she can use if the hub stops working.

See here for how to register as vulnerable
https://www.virginmedia.com/help/accessibility

And see last section here
https://www.virginmedia.com/help/lan...ia-fibre-phone
(That's a bit out of date. You can now call numbers other than 999 and 112 when your broadband is down)
This is incredibly helpful. Thank you so much!

Quote:
Originally Posted by tweetiepooh View Post
I totally agree. But the point is that if you do currently have wired sockets these can be accommodated on the digital service but you need an engineer visit.
Had an engineer out who asked if we had wireless landlines. we said nope. Sort of shrug his shoulders. He gave me the adaptor for the hub and that was the end of it.

Mum does have a mobile but is in her 70s and has lots of friends who call her via the landline etc. Shes quite good with modern tech but still seemed horrified at the prospect of losing our landline and our telephone number. it was a landline number she had then her and my now deceased father got their first phone installed. Maybe its the little things at that age!
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