Warning Retentions Call Flagged as Spam
Thought I would post this warning as some might be missing deal calls after putting in their 30 days notice
I recently ended my contract when I got the letter about the new rules from April. I put my 30 days notice in fully expecting a call the next day (this had happened the last 2 times at least)
Later the next day I had a call come through on my mobile flagged as potential spam. Because I was expecting a call from VM I answered it just in case. I do like playing with scammers anyway. It was VM. I pressed them for information, they had my full name, address, account details and package details. So I proceeded with the call and got an excellent deal they sent out precontract info from VM before I agreed.
I told the rep about the number being flagged as spam and he said he would raise it and try to get it fixed but there is no way of knowing if it was fixed or not.
So there may be people on their 30 days notice missed the call due to it being flagged as spam and they may if they really wanted to stay need to call back and check
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