Quote:
Originally Posted by Huxie
Did you get the offer in writing? Last time I did what you’ve done and phoned back the day after, they refused to honour the price that cancellations had offered and supposedly entered onto the system.
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I had the same issue back in the summer. Retentions offered me a decent price for two V6s which I accepted but after two weeks of no communication from them I rang up and they claimed they had no record of the deal, the best they could do was £50/m more. I cancelled and signed up for Sky Stream and Broadband.