Thread: General 25 years - time to go
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Old 07-10-2023, 11:53   #36
Hugh
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Re: 25 years - time to go

Quote:
Originally Posted by Itshim View Post
Am I correct in thinking that the address remained the same , so did you not have to return the equipment? and wait for your wife's to be sent out ? Or are virgin media that stupid
https://community.virginmedia.com/t5...t/td-p/5275076

Quote:
Thanks for posting in regards to leaving to return as a new customer, we appreciate you raising this via the forums and welcome to the community.

The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. They would need to speak to the team on 0800 183 1234.
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