Cable Forum - View Single Post

Mr K · 04-10-2023, 18:12

Writing them a letter recorded delivery seems to be the only sure fire way. You shouldn't of course have to do this. A phone call or online should be simple. It is that simple if you want to upgrade of course.

This is part of Ofcoms investigation into VM about them ignoring cancellation instructions. They still seem to be up to their dirty tricks, so you might want to let Ofcom know of your experience.

04-10-2023, 18:12	#2
Mr K Woke and proud ! Join Date: Jun 2004 Services: TV, Phone, BB, a wife Posts: 9,870	Re: Failed Cancellation Process Writing them a letter recorded delivery seems to be the only sure fire way. You shouldn't of course have to do this. A phone call or online should be simple. It is that simple if you want to upgrade of course. This is part of Ofcoms investigation into VM about them ignoring cancellation instructions. They still seem to be up to their dirty tricks, so you might want to let Ofcom know of your experience.