Cable Forum - View Single Post

[darren] · 17-12-2004, 15:15

I disagree with the comment about ntl would like to replace STBs being used purely for BB with a SACM. I cancelled my DTV (stops on 29th) with ntl and asked if they could provide a SACM as the STB just for my BB was big and rather a waste of equipment. Guess what, NO. They said keep the STB, that's the normal procedure. I did try pushing to get SACM but unless I cancel my existing account and start a new one just for BB (then I get a modem) which would lock me in for 12 months _again_. Oh well the nice expensive (and crap to support - I agree) STB will get shoved behind my PC desk for now.

Since I have to reboot STB every few days anyway to keep my connection I may start lgging support call for every reboot!

17-12-2004, 15:15	#9
[darren] Inactive Join Date: Jan 2004 Posts: 24	Re: Just Out Of Interest........ I disagree with the comment about ntl would like to replace STBs being used purely for BB with a SACM. I cancelled my DTV (stops on 29th) with ntl and asked if they could provide a SACM as the STB just for my BB was big and rather a waste of equipment. Guess what, NO. They said keep the STB, that's the normal procedure. I did try pushing to get SACM but unless I cancel my existing account and start a new one just for BB (then I get a modem) which would lock me in for 12 months _again_. Oh well the nice expensive (and crap to support - I agree) STB will get shoved behind my PC desk for now. Since I have to reboot STB every few days anyway to keep my connection I may start lgging support call for every reboot!