Cable Forum - View Single Post - General 25 years

gimpymoo · 03-10-2023, 12:59

I moved last year after being a customer for around the same time.

Retentions offered naff all other than "How about we give you less and charge the same", clowns.

Ditched phone and TV and went with Aquiss as our ISP, never looked back. Their customer service is refreshing to say the least having been with VM for soo long.

Will always be weary of VM, the customer service is none existent, their network is lacking investment so even when they offer 2Gbps, although I might be tempted, it is just not worth the hassle, especially with the length of contracts now.

03-10-2023, 12:59	#28
gimpymoo cf.addict Join Date: May 2004 Location: Nottingham Age: 47 Posts: 121	Re: 25 years - time to go I moved last year after being a customer for around the same time. Retentions offered naff all other than "How about we give you less and charge the same", clowns. Ditched phone and TV and went with Aquiss as our ISP, never looked back. Their customer service is refreshing to say the least having been with VM for soo long. Will always be weary of VM, the customer service is none existent, their network is lacking investment so even when they offer 2Gbps, although I might be tempted, it is just not worth the hassle, especially with the length of contracts now.