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Old 18-09-2023, 16:36   #19
Inactive Digital
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Join Date: Aug 2016
Services: VM broadband and Stream. O2
Posts: 485
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Re: Virgin sending new terms emails for some

Quote:
Originally Posted by BenMcr View Post
Customers who were subject to the price rise earlier in the year also had the T&C change notification at the same time as have new customers who joined after the new terms came in.

This is for anyone else who hasn't previously had notification.
Thanks Ben.
Out of curiosity, on what basis were some customers excluded from price rises this year? My rise wasn't due to kick in until my discounts ended last month, but I still got the T&Cs notification in March.
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