[jonbxx]

Our local Barclays Bank closed late last year but they produced a good leaflet explaining their decision and what alternatives were available. The leaflet pointed out that in 2021, they had 22 customers that only used that branch for their banking service. 93% of their branch customers used some other method of banking in addition to going into the branch. That might be internet or telephone banking or using another branch or the Post Office.

On that point, banks and the Post Office could be a little more proactive on what services the Post Office can provide. For example, Barclays customers can deposit and withdraw money and perform balance enquiries at the Post Office 1 minutes walk from the now closed bank.

It is an unpleasant cold hard fact that the population who has never been exposed to the internet and smartphone world is only getting smaller and some hard commercial decisions will,eventually need to be made but the banks could work harder in managing the transition