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Old 09-09-2023, 19:19   #40
Rillington
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Join Date: Jan 2004
Services: Virgin Media, DAB
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Re: Virgin Media price rises break the law

Quote:
Originally Posted by Mr K View Post
As long as choice and increased competition remain then that will control prices. VMs unfair rules are designed to tie customers in whatever the unknown rise and stop choice/cancellation.
You'd hope Ofcom would be strong enough to make the current contracts null and void - I somehow doubt it.
Sadly this doesn't seem to happen these days as most businesses operate like a cartel - one increases prices and the other follow suit, and mid-contract price increases is a perfect example of this.

I thought that regulators were there to protect customers from this type of behaviour but you do get the impression this is not the case with Ofcom which lets the industries which it is supposed to regulate do whatever they want, regardless of the harm caused to the customer. Therefore, I have to conclude that, as you have said, Mr K, Ofcom won't do anything to stop this practice.
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