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Skie · 26-08-2023, 23:02

If you agree to pay £50 a month for 24 months, it should be £50 a month for 24 months. The RPI/CPI + arbitrary percentage doesn't give you any level of certainty about what you'll be paying in 18 months time, whereas it gives the provider a lot of certainty. It's not a fair contract. Now that everyone is doing it, it's not even avoidable, which adds more unfairness.

Hopefully Ofcom change the rules. Providers pay for a lot of their things via multi-year contracts too, so it's not like they can't be certain about their own costs for 24 months.

26-08-2023, 23:02	#16
Skie a giant headend Join Date: Jan 2011 Location: Liverpool Posts: 1,169	Re: Virgin Media price rises break the law If you agree to pay £50 a month for 24 months, it should be £50 a month for 24 months. The RPI/CPI + arbitrary percentage doesn't give you any level of certainty about what you'll be paying in 18 months time, whereas it gives the provider a lot of certainty. It's not a fair contract. Now that everyone is doing it, it's not even avoidable, which adds more unfairness. Hopefully Ofcom change the rules. Providers pay for a lot of their things via multi-year contracts too, so it's not like they can't be certain about their own costs for 24 months.