[Inactive Digital]

There's a difference between what's legally acceptable and what's morally acceptable.

Vague 'Inflation+' terms in contracts might be a valid term in a contract but, on a moral footing, ultimately leaves customers not knowing how much they will pay over the term of their agreement. As I type this, I have no idea how much per month I will be paying VM come next April in pounds and pence. In my eyes, that's morally wrong (even though I accepted the contract anyway!). But with most major competitors doing similar, there are few alternatives.