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Originally Posted by tweetiepooh
Probably VM or BT - yes the 2 biggest makes that more likely.
Probably having wireless dropouts - how would they know? Unless you are living in houses that all have wifi issues they don't know what you have on the LAN side of your connection. I suppose they could have a "scanner" that may detect if the VM/BT wifi is present and suppose wifi issues from that.
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They had no ID, which tells you everything you need to know.
People should have no truck with cold callers these days. You deal with them at considerable risk to yourself.