My wife works there - she has no idea how the substituition logic works. We've sometimes had the same flavour of a totally different product sent.
Some of their search logic on their website is odd too.
Quote:
Originally Posted by spiderplant
They have previously done offers like that, but this time all 6 had to be the same.
The driver told me the pickers don't get any choice in what to substitute. Their PDA tells them what to pick.
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