Quote:
Originally Posted by peanut
If what you say is true I think I'm more shocked (apart from you actually taking this action) that a solicitor thought that his time in this case was considered cost effective for the total amount of £18.
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It was the principal of the matter. If two people agree on a contract then both are duty bound to honour it in full. Virgin have to learn that they cannot simply do as they please after a contract & agreement has been reached.
It won't have taken him much work, the copy of the correspondence simply points out this very basic fact of a contractual agreement.