The single item does not have to be the same as the other five to get the 25% - but they should replace it with an item in the 6 for 25% offer.
It is any 6 items in the 25% offer than can be chosen - doesn't have to be 6 of the same. Most bottles of £6 or over are in the offer.
It would normally be a manual picker error if you got provided a bottle not in the offer.
Quote:
Originally Posted by spiderplant
Ah, well I've sent 12 bottles back thanks to Sainsbury's crap substitution policy. I ordered 6 x 6 bottles. But it turns out of that if they only have 5 bottles of a wine in stock, they give you one bottle of something else, and don't give you the 25% off any of them.
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