Quote:
Originally Posted by ianch99
As far as Coutts is concerned, I really don't know what the fuss is all about. He was dropped for commercial reasons i.e. he is so toxic he would jeopardise new customers.
From Nov 22:
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And all the other pages in the document? If that was the case, why the need for all the other pages filled with biased nonsense? They closed his account, there and then, not at some point in the future. Even then, the sensible business decision would be to warn somebody that they were at risk of no longer being eligible, so they had the chance to be prepared to move accounts or perhaps to pay more into the account in order to still qualify.
It was a review aimed at a PERSON, not an account. How was that PERSON selected for review in the first place?