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Old 16-07-2023, 20:41   #5
spiderplant
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Re: Pros and cons of Virgin TV 360

Quote:
Originally Posted by Itshim View Post
What in simple terms please, is the process of changing to a 360( keep getting confused over what is what) guessing it starts on TV via screen , does that start the process of getting a mini box ? And at what cost (£)
You need to contact VM to get your V6 boxes converted to 360. If you have one or two V6s, you will be sent new remote controls, and on the day they arrive a conversion app will appear on the V6 Home screen. You run the app and that does the conversion. If you have three V6s, you will need a technician visit to do the conversion.

If you need Miniboxes, either to replace old TiVos, or because you want more boxes than you currently have, these will also be sent to you.

You can't have more than three 360s, so if you already have more than three boxes, you aren't eligible for 360 conversion unless you are willing to lose some boxes.

You need a Hub3 or later for 360, so you may also need a new hub.

Nobody here can advise on the cost as it depends on your existing package.

Edit: I've just seen in another thread that you've got a technician booked. If you need a box replacement, ask nicely and they may do the conversion for you at no cost.

Last edited by spiderplant; 16-07-2023 at 20:45.
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