Quote:
Originally Posted by Sephiroth
Not much to go on there, I'm sorry to say.
"... fail to download" as evidenced by what message?
You've eliminated your local equipment so that leaves the VM circuit. Anything odd in the stats?
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When the download breaks it says network error. Nothing in the stats that I can see and VM there side sees nothing
---------- Post added at 22:54 ---------- Previous post was at 22:50 ----------
Quote:
Originally Posted by nffc
To me it sounds more like a routing issue within the upstream network and not an issue which will be located in your property.
In my experience of using cable bb the issues mainly with dropouts are if there's either some larger issue network wise (like the time the other week when allegedly some scallies cut cables at the VM network centre at Colwick and basically meant that the modems didn't lose sync with VM but that VM's entire network dropped off the rest of the world) or that the local signal levels aren't right which a tech can see easily with a signal test.
As a total aside have you checked or tried to increase the FTP timeout as sometimes the FTP daemons on servers time out during a transfer as they don't count an ongoing transfer as actually connected, and thus will disconnect the client as inactive?
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The other day it managed an 11 GB test file and today failed uploading a 5 GB file twice before I gave up. Found a keep alive option in Filezilla guess that is worth a go. Can not find any setting for FTP in the CP