Quote:
Originally Posted by nomadking
Only permitted opinions allowed then? Who gets to say what is and isn't "permitted"?
What did the banks expect it to achieve? Costly exercise and wasteful of resources
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Nobody is preventing a banking customer from holding an opinion, regardless of how wrong it is.
A costly exercise and a waste of resources sounds like a perfect description of arguing with bank staff on bank premises and/or engaging their correspondence departments, who will have no real say on whether the bank marketing department strategically goes after the pink pound.