Quote:
Originally Posted by daveeb
A cynic might think they're not throwing the kitchen sink at the problem. New customers apparently are no longer offered email facilities and there is talk of them discontinuing the service completely in a year or two. Email it seems is right at the bottom of their priorities and they have some disclaimers buried in their T's and C's basically saying you should back up your emails as we (VM) are not responsible for their safety. I think the people talking about compensation for lost important correspondence might be in for a shock.
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A cynic might think they pay enough each month for a reliable BB, a decent email service and a kitchen sink ! Longstanding customers are VMs most profitable. With fibre speeds now competitive they need to up their game, and not lower service/standards. VM used to be reliable for BB, they are now increasingly flaky. Reliability beats, silly headline speeds, that no one actually needs.