The Yorkshire BS has claimed they don't close accounts on the basis of opinions, yet in their next sentence says they do on the basis of comments. How is that not closing on the basis of opinions?
Twitter
Quote:
|
We never close savings accounts based on different opinions about beliefs or feedback from customers. We only ever close an account if a customer is rude, abusive, violent or discriminates in any way, based on the specific facts, comments & behaviour in each case.
|