Quote:
Originally Posted by Taf
The robot on 150 keeps asking for my "memorable" word. It can't be very memorable as I haven't had to use it in about 30 years, and the one I had recorded is being rejected.
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VM have recently updated My Virgin Media and you should be able to update the memorable word by logging in there.
When logged in click on Account Settings > Account Details > scroll down to Telephone Security Details (memorable word) > and then click on Edit