Cable Forum - View Single Post - General Ofcom: Virgin Media O2 most complained about TV service.

RichardCoulter · 25-05-2023, 01:14

Almost every single one that i've seen has been about their abysmal customer servic, with the remainder being about unresolved or ongoing technical issues.

Price risrs tend to be dealt with by negotiation or the customer cancelling (which inevitably turns into a reduction or cancellation confirmation after intervention by retentions).

25-05-2023, 01:14	#9
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,720	Re: Ofcom: Virgin Media O2 most complained about TV service. Almost every single one that i've seen has been about their abysmal customer servic, with the remainder being about unresolved or ongoing technical issues. Price risrs tend to be dealt with by negotiation or the customer cancelling (which inevitably turns into a reduction or cancellation confirmation after intervention by retentions).