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Old 24-05-2023, 15:28   #7
Hugh
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Re: Ofcom: Virgin Media O2 most complained about TV service.

Quote:
Originally Posted by OLD BOY View Post
’According to the regulator, most of the complaints linked to Virgin Media O2 was due to the way the company handled complaints.’

I guess if you are a VM customer, the answer is simple - stop complaining!

Everything then will be hunky dory.
I guess if you’re a swimmer, and get into difficulties, the answer is simple - stop drowning…

Not sure if you’ve fully thought your "solution" through - if a VM Customer is having a problem with VM, and complain that the problem isn’t being resolved, they should just let the problem continue? Doesn’t like a "win-win" for the customer…
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