Quote:
Originally Posted by RichardCoulter
Looks like their service and attitude to complaints made is still abysmal:
https://rxtvinfo.com/2023/ofcom-virg...ut-tv-service/
After the number of years that this has been the case, you'd think that they would have done something about the situation.
I have no experience of O2, are they any good with regards to customer service and do they deal with complaints properly? i' m wondering if their involvement is likely to bring about any improvement (or not as the case may be). |
The answer is simple. If you don't like the level of service then leave.
If enough customers do that then they would have to improve their service to continue in business.
Its not rocket science.