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Re: Cap on buying yourself out of a Virgin contract to be scrapped.
Quote:
Originally Posted by Rillington
So does this mean that, if for example, you are paying £100/month for your services and for reasons out of your control you have to move somewhere where there is no Vm services with a year left on your contact then VM would come after you for £1,200?
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No…
From the link above…
Quote:
The Virgin Media network does not cover all of the UK – please use our post code checker by clicking here to check availability. If you move outside our network area during your minimum period, you might have to pay an early disconnection fee for ending your contract early.
If you’re moving outside our network area but still within the UK and give us some valid evidence of your new address, we’ll credit you back the early disconnection fee. When submitting your disconnection request, our team will explain the next steps and you’ll get a request for valid proof of your new UK address. If we get this back within 30 days and it’s validated, we’ll apply a credit to the value of your early disconnection fee to your account. If you’ve already been billed for your early disconnection fee before we apply the credit, we’ll still apply the credit to your account.
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