Cable Forum - View Single Post - What's the best time to get through to VM UK call centre?

RichardCoulter · 07-04-2023, 00:13

After Marks & Spenver closed our store, I decided to try buying some clothes via their website. I have had far too many problems to go into, but I was shocked to find that this once great company now uses an offshore call centre.

The nonsense and blatant lies have been jawropping. I am so disappointed that this once bastion of excellence customer service have reduced themselves to this.

After many decades i've decided to stop using them.

07-04-2023, 00:13	#19
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,828	Re: What's the best time to get through to VM UK call centre? After Marks & Spenver closed our store, I decided to try buying some clothes via their website. I have had far too many problems to go into, but I was shocked to find that this once great company now uses an offshore call centre. The nonsense and blatant lies have been jawropping. I am so disappointed that this once bastion of excellence customer service have reduced themselves to this. After many decades i've decided to stop using them. Last edited by RichardCoulter; 07-04-2023 at 00:17. Reason: Spelling & completion. Fac HTH.