Quote:
Originally Posted by RichardCoulter
At present there is a cap of about £288 on fees to buy yourselves out of a Virgin contract. As of now for new customers and current customers who recontract, this cap is to be removed.
No mention of this in the price increase letters was there?
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Well spotted, that's yet another massive negative change. Does seem to only apply to those recontracting after the 2nd April. This could means hundreds possibly thousands in extra cancellation charges. Sneaky toerags.
Quote:
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If your current contract with us started prior to 2 April 2023, we currently cap the amount of the Early Disconnection Fee so that you will pay no more than £288 (includes VAT). If you are a new or recontracting customer on or after 2 April 2023, this cap does not apply.
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https://www.virginmedia.com/legal/fi...MzM1OS4wLjAuMA..